Terms And Conditions

8sa GmbH, Seefeldstrasse 287, 8008 Zürich, Switzerland hereinafter “8sa,” will provide the services as specified in this agreement (the “Agreement”) to you, hereinafter the “Client”. Both 8sa and the Client are also referred to together as the “Parties”.


Our Services 


8sa agrees to provide the Client with clarity sessions and related services (the “Services”) as selected by the Client through the website deployingclarity.com, operated by 8sa GmbH, and as specified in the intake form or booking process on that website. The Services will primarily be performed virtually or, where agreed, at in person.


Fees 


The fees for the Services will be based on the Service selected, as defined on deployingclarity.com or otherwise agreed upon between the Parties. The amounts specified exclude Swiss Value Added Tax (VAT), which will be added where applicable. 


A Client may also book a package of a selected number of hours of Services, which can be used within 365 days from the booking date. Any unused hours will expire 365 days after the booking and become void.


Appointment Cancellation or No-Shows 


Appointments canceled with less than 24 hours’ notice to 8sa will be fully chargeable. If the Client fails to attend a scheduled appointment (no-show), the appointment will also be fully chargeable to the Client.


Invoicing and Terms of Payment 


The legal entity 8sa GmbH will issue an invoice for all Services provided, regardless of the payment method chosen by the Client. 

  • Online Payment: If the Client selects "online" as the payment method and pays by credit card immediately upon booking, the invoice will be issued by 8sa GmbH, and payment is due immediately upon booking confirmation. The credit card will be charged accordingly. 
  • Offline Payment: If the Client selects "offline" as the payment method, 8sa GmbH will issue an invoice after the session and provide a payment link. Payment is due immediately upon receipt of the payment link. 


In cases of cancellation or no-show (as described above), the invoice will be issued by 8sa GmbH, and payment will be due immediately, charged to the Client’s credit card (if provided) or via the payment link. 


Feedback on Services 


8sa values feedback from the Client regarding the quality of the Services provided. A feedback form will be sent to the Client following the completion of the Services.


Liability 


8sa shall be liable to the Client only for damages caused intentionally or through gross negligence. Liability for fines, loss of profit, loss of data, goodwill, consequential damages, indirect damages, special damages, or other damages arising during the performance of the Services is excluded, regardless of whether such damages were foreseeable. 


In all cases, regardless of the legal basis, 8sa’s liability is limited to the amount of fees actually received for the Services performed (excluding expenses, VAT, etc.).


Confidentiality and Data Protection 


Throughout the duration of this Agreement and after its termination, the Parties shall treat as confidential any information disclosed during the provision or receipt of Services (e.g., trade secrets, personal data, expertise). Both Parties shall comply with the Swiss Data Protection Act at all times. 


The Client acknowledges and agrees that certain data may be stored, where necessary, in jurisdictions with data protection regulations not equivalent to Swiss standards, such as the United States of America. Neither Party may disclose the contractual relationship or the content of this Agreement to third parties, except as outlined below. 


The Parties may disclose information and data when required by: 

  • Statutory or regulatory provisions, 
  • Decisions of a court or public authority, 
  • Obligations to competent regulatory authorities, governmental offices, or professional bodies, or 
  • The need to protect their interests with insurers or legal advisors. 


Additionally, 8sa may disclose information to third parties to promote the Services provided, in line with standard industry practices (e.g., advertisements, reports to market research organizations), or use it for reference purposes.


Term of the Agreement 


This Agreement takes effect upon the Client’s confirmation of the booking of Services on deployingclarity.com or upon the purchase of a defined package and shall terminate automatically once the Services have been fully provided.


Applicable Law and Place of Jurisdiction 


This Agreement is governed by Swiss law, in particular Articles 394 et seq. of the Swiss Code of Obligations. The exclusive place of jurisdiction is Zurich.